Shipping policy
At Hunajewelry, we are committed to providing a seamless shopping experience with reliable and timely shipping services. Please review our shipping policy below for comprehensive details.
Shipping Methods
We offer complimentary standard shipping for all orders within the United Kingdom. Shipping is carried out through USPS, UPS, or FedEx, determined by the destination and package weight to ensure efficient delivery.
Processing Time
Orders are processed within 1-2 business days. Please note that our daily cut-off time is 5:00 PM (GMT). Any orders placed after this time will be processed on the following business day.
Transit Time
Once processed, orders are typically delivered within 4-8 business days, depending on the destination.
Total Delivery Time
The estimated total delivery time from the order date ranges from 5-10 business days.
Tracking Your Order
Upon shipment, a tracking number will be emailed to you. This number can be used to monitor the delivery status on the carrier's website.
Shipping Charges
Shipping is free for all orders within the United Kingdom. There are no additional fees or hidden charges at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@hunajewelry.com or +44 7878 764579 within 7 days of the expected delivery date. We will work with the carrier to promptly resolve the issue.
CONTACT INFORMATION:
Customer service: Monday - Friday: 09:00 AM - 05:00 PM