Here you will find an overview of the most common questions and answers about shopping with us. We hope you find the information helpful. If you can't find what you need, please contact us via the email provided below.

1) What is your return policy?

We offer a 30-day return policy on all unworn and undamaged jewelry. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange. Please visit our Return and Refund Policy page for detailed instructions.

2) How should I care for my jewelry?

To keep your jewelry looking its best, store it in a cool, dry place and avoid exposing it to harsh chemicals. Clean your pieces regularly with a soft cloth, and for intricate designs, consider professional cleaning periodically.

3) How long will it take to receive my order?

Shipping times vary depending on your location and the shipping method selected at checkout. Generally, orders will be processed within 1–2 business days, with standard shipping taking 4–8 business days.

4) What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. We will work quickly to resolve the issue and ensure you receive the correct item

5) Is shipping free?

Yes, shipping is free on all orders.