Shipping Policy

Key information

  1. Cut off time of order is 17:00 (GMT)
  2. Order processing time is 1–2 business days (Monday to Friday)
  3. Shipping usually takes 5–10 business days (Monday to Friday)
  4. We offer free shipping

Delivery details

The Cut off time for orders is 17:00 (GMT). Orders placed by this time will be processed the same day. It takes around 1–2 days for the order to get processed.  After your order has been processed, it takes around 5–10 days for the item to be delivered. We deliver within the UK and delivery is always free.

Order Cancellation

Your order will be fully refunded if you cancel it within 24 hours of purchase. Please email us if you decide to cancel the order. Once orders have been shipped, they cannot be changed.

Delayed orders

Orders may be delayed during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow 3 additional business days. If your order has not arrived after this time, please contact our customer service team at info@hunajewelry.com.

Damaged orders

If your package arrives damaged, it is important to document the damage by taking detailed photos immediately. Then contact our customer service team at info@hunajewelry.com. Be sure to include your order number.

Contact

Business Address:
Huna Jewelry by BLP Consultancy
Pernisstraat 60,
Zoetermeer, 2729EG,
Netherlands

E-mail: info@hunajewelry.com 

Phone: +447878764579  

Business hours:
Monday – Friday:
9:00 – 17:00

Company number: 72113863